Zum Connected Mobility Experience
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Deliver students on time and ready to learn

Zum CMX is the only fully integrated system that connects people, vehicles, and operations in real time—transforming the daily journey to and from school into a predictable, safe, and delightful experience.
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Students laughing and chatting on a school bus, engaged in a friendly conversation.Students laughing and chatting on a school bus, engaged in a friendly conversation.
Our Customers

Serving more than
6,500 schools

Introducing Connected Mobility Experience

Zum Connected Mobility Experience:
A unified system you can count on

Existing school transportation is a patchwork of disconnected systems incapable of meeting today’s community expectations. Zum CMX changes everything.
Average on-time performance ¹
98%
4.9/5
Average parent rating across 1.7 million+ reviews
Fewer commute hours ²
Up  to
20%
Up  to
25%
Average reduction in bus fleet size ²
Introducing Zum CMX

Zum connects people, vehicles, and operations

Zum CMX is a fully integrated system that connects and coordinates people, vehicles, and operations in real time, transforming a daily source of anxiety and disruption into a predictable, safe, and delightful mobility experience.
Learn about CMX
Collage introducing Zum Services, Inc. CMX: a student scanning an ID on a bus tablet, a parent tracking a ride on her phone, students boarding a bus, students seated inside a bus, and a row of parked school buses.
Reliability

Students arrive on time and ready to learn

Accurate, real-time data and AI-optimized routing ensure that students arrive at school safely, on time, and ready for the school day. With 98% on-time performance, districts can count on Zum to keep every route running smoothly.
Students exiting a school bus, with tracking app details and bus info displayed.
Transparency

Families gain trust and confidence

Your child’s safety, visible in real time. We’ve taken the guesswork out of the school commute so you can breathe easier. Track your child's ride from your phone, get instant updates on delays, and experience a consistent, reliable routine built around your family’s safety and sanity.

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Efficiency

Districts do more with less

Give your school district a unified control center to proactively manage exceptions. Optimize fleet utilization and route efficiency by reducing the number of vehicles and commute times—saving time and money.
A person using a computer at a desk with a transportation app displayed on the screen.
Dark map grid showcasing street layouts and routes, suggesting urban transportation planning.
The Problem

Today’s Transportation Anxiety Crisis

Every day, tens of millions of students arrive at school already stressed. Unreliable, disconnected transportation means parents are in the dark, drivers are improvising, and districts are always one step behind.

Parents reporting their child has anxiety about using school transportation3

54%

39%

Parents reporting their child arriving late to school due to transportation issues on routes3

Instructional minutes lost annually due to transportation delays4

55

billion

$15

billion

Annual lost instructional value4

Addressing the Anxiety Crisis

Districts across the nation are avoiding the Transportation Anxiety Crisis by choosing Zum CMX

Zum CMX addresses anxiety by providing a comprehensive, connected experience. AI-powered tools that track drivers, provide real-time updates for parents, and manage transportation teams, effortlessly.
See areas we serve
Map of the United States highlighting the states where Zum Services, Inc. operates, with location pins marking Zum service areas across the West Coast, Midwest, South, and Northeast.
Customer Stories

From here to everywhere

Zum serves districts across the nation, from large urban systems to growing suburban communities. Wherever students need to go, Zum is there.

See all case studies
Executive portrait of a woman smiling, with the Oakland Unified School District logo beside her.
Oakland Unified School District
Transforming student mobility with a fully electrified fleet
Read more
Kansas City Public Schools logo alongside a smiling woman in a pink top and pearl necklace.
Kansas City Public Schools
Improving the student experience
Read more
Virginia Beach City Public Schools logo featuring a compass graphic and the phrase "Charting the
Virginia Beach City Public Schools
Awards

Recent recognition

Zum has been recognized by the world's leading business and workplace publications for our innovation, growth, and culture. We're proud of what we've built and where we're headed.
The Americas’ Fastest Growing Companies 2022-25
CNBC Disruptor 50 

2023-25
Women Transforming Business 2024
World’s Most Innovative Companies 2023-25
Fast Company Innovation by Design Awards 2023
Press

Zūm in the news

Zum is transforming an industry that is moving millions of students every day. Discover what we've been up to.

See all press
Zum electric school bus charging station with two yellow school buses in the background.
Zum Press Release
September 3, 2026

Zum Begins Historic Electric School Bus Rollout in San Francisco

Learn more
#1 Amazon Bestseller announcement for "The Most Important Commute" by Zum, highlighting its
Zum Press Release
September 1, 2026

The Most Important Commute by Zum Founder and CEO Ritu Narayan Named #1 Amazon Bestseller in Education Administration

Learn more
Map highlighting New York with a pin, indicating Zum's expansion to the state.
Zum Press Release
August 21, 2026

Zum Expands to New York, Marking 19th State Nationwide

Learn more
Fast Company logo and text announcing Zum's recognition in Innovation by Design 2026.
Fast Company
September 15, 2026

Zum Recognized by the Fast Company 2026 Innovation by Design Awards

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Forbes
August 11, 2026

50 Over 50: Innovation

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Four women featured in a collage for Forbes 50 Over 50, showcasing diverse backgrounds and styles.
MSNBC's Morning Joe
August 11, 2026

’50 Over 50′ list celebrates women who defy expectations

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Careers

Join our journey

Looking for a new career? Join us in building connected mobility experiences.

Explore opportunities
Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.
Woman in a Zum. shirt charging an electric school bus outdoors.
Contact Us

Ready to ride with Zum?

Get started
Students exiting a yellow school bus, smiling, with drivers visible inside the bus.
A child scans a card on a tablet mounted to a bus seat, showing a user interface.
A smiling student scanning his phone on a Zum Services, Inc. bus tablet as he boards.
Students boarding a school bus, smiling, with backpacks and a diverse group present inside.
FAQs

Frequently asked questions

Find a selection of answers for our most common questions about riding with Zum and using the Zum app. If you can’t find the answer you need, contact us directly to assist.
See all FAQs

Zum is a school transportation company that provides K-12 student transportation services by combining managed transportation with intelligent software. School districts partner with Zum to get professional drivers, AI-powered routing, real-time tracking, and parent-facing apps, all in one connected platform.

Zum operates across the United States, with a major presence in school districts in California, Washington, Nebraska, Virginia, Maryland, Missouri, Massachusetts, and beyond, serving both large urban districts and suburban systems. Contact Zum to find out if service is available in your area.

Unlike a traditional school bus contractor, Zum offers managed student transportation that combines professional drivers and operations with its own technology platform, the Zum CMX. Districts get AI-powered routing, real-time parent tracking, driver coaching tools, and fleet management software, giving them an alternative student transportation option beyond buses and drivers alone.

Zum serves districts of all sizes, from large urban systems to small and mid-size suburban districts. Whether a district needs a fully managed home-to-school service, supplemental student transportation, contracted student transportation, or software tools to improve existing operations, Zum can be configured to match the district's specific needs.

Zum's data-driven transportation drives measurable gains in attendance and reliability. In Kansas City Public Schools, on-time performance reached 95%, transportation-related absences dropped 86%, and district-wide attendance rose 2.5%, powered by AI-powered routing, real-time tracking, and a stable driver workforce.

  1. On-Time Performance (OTP) means the percentage of rides (pickups and drop-offs) completed within five (5) minutes of the scheduled bell time, measured against the district's published bell schedule in SY 2025-26.
  2. Company provided data based on actual results from one Zum customer.
  3. NORC at the University of Chicago survey, 2026
  4. Based on survey analysis, public research, and Zum research