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Keep everyone operating from the same reality

Empower all stakeholders with the information, data, communications, security, and AI-driven functionality they need.

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A staff member checking student pickup information on a tablet while students exit a Zum Services, Inc. school bus.
A staff member checking student pickup information on a tablet while students exit a Zum Services, Inc. school bus.
Why CMX

One intelligent platform, more visibility and efficiency

We bridge the gap between school districts, drivers, and modern families. Our intelligent platform eliminates operational silos, significantly reduces transit times, and introduces unprecedented visibility—ensuring that every ride is safer, more efficient, and transparent from start to finish.
AI and Intelligence

Deploy intelligence that thinks ahead, so you don’t have to

Zum combines real-time data with self-learning AI to keep your district, schools, and families consistently one step ahead.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Zum Services, Inc. CMX Intelligence interface showing a route timeline with stops and a map comparing an AI-optimized route against the previous route.
Real-time ETAs

Keep families informed with arrival estimates that automatically adjust to live road conditions, traffic, and unexpected delays.

Self-learning navigation

Routes get smarter every day as the system continuously learns from real-world conditions and traffic patterns

Engine optimization

Cut fuel costs and reduce ride times by automatically identifying the most efficient routes across your entire fleet.

Dynamic dispatch

Respond to absences, emergencies, and last-minute changes instantly, with no scrambling required.

Predictive resolution

Get ahead of operational issues by identifying potential problems, from mechanical failures to scheduling conflicts, before they escalate.

Safety intelligence

Keep safety at the center of every decision by monitoring risk factors and driver behavior across every route.

Mobility Logistics

Orchestrate and coordinate each route

From route planning to fleet coordination, Zum keeps every moving part in sync. Intelligent automation handles the complexity so your team stays focused on what matters: getting students to school safely and on time, every day.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
A district administrator reviewing bus routes on the Zum Services, Inc. Route Explorer dashboard at a desk computer.
Route optimization

Build, refine, and publish AI-powered routes in minutes, giving every student the most efficient path to school.

Scheduling

Eliminate conflicts and maximize efficiency with intelligent, automated planning that keeps pace with students throughout the school year.

Real-time vehicle diagnostics

Catch emerging vehicle issues early, to ensure that every bus on the road is in optimum condition.

Fleet management

Get complete visibility into every vehicle across every yard in your district, all in one place.

Charter and field trips

Ensure that every special trip has the same reliability and oversight as your daily routes.

Vendor management

Manage vendors on a single platform to keep them coordinated, compliant, and accountable.

Unified Data Cloud

Turn your transportation data into action

Real-time, centralized data from across your entire operation gives every stakeholder the visibility they need to act with confidence. Operational insights flow continuously so your district can improve performance, efficiency, and student outcomes over time.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Zum Services, Inc. dashboard showing a route's student pickup status, a live vehicle map, and performance metrics including on-time rate, vehicle utilization, pickup delay, and rides by zone.
Centralized data model

Every student, route, vehicle, and yard lives in one unified system, eliminating the data gaps that create operational blind spots.

Telemetry

Live vehicle data streams directly into the platform so you always know exactly what is happening on the road, in real time.

Analytics

Surface the insights that matter most and use them to continuously improve performance, efficiency, and outcomes across your district.

Integration and Infrastructure

Integrate to one place to operate across your district

Stop juggling disconnected systems. Zum's secure, unified infrastructure brings your vendors, data sources, and compliance requirements together so everything works in concert. Student rosters stay current, every stakeholder has the right level of access, and your operation stays protected.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Profile card displaying student information, routes, and guardian contact in a digital format.
Localization

Reach every family in their preferred language, ensuring clear and consistent communication across your community.

Multi-vendor support

Coordinate seamlessly across third-party providers without losing visibility, consistency, or control of the student experience.

APIs

Connect your existing tools to Zum CMX through open, flexible APIs that let data flow freely across your operation.

User access

Assign every stakeholder the specific access they need through role-based controls and secure authentication.

Security

Safeguard student and family data with enterprise-grade security built into every layer of the platform.

Compliance

Stay ahead of regulatory requirements with compliance controls embedded directly into your workflows.

Student information system (SIS)

Keep rosters, schedules, and routes accurate and up to date with direct sync from your Student Information System.

EV charging

Manage your electric fleet's charging needs alongside daily operations so every vehicle is ready when the school day begins.

Cloud infrastructure

A resilient, auto-scaling AWS-powered backbone keeps your transportation platform fast, available, and reliable, no matter the scale.

Testimonials
A girl with long hair smiles as she steps off a yellow school bus, with a driver in the background.

I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.

Tomas Beccar-Varela
Executive Director
San Francisco Unified School District

Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.

Paul Rosencrans
Transportation Director
Fresno Unified School District

Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.

Dr. Jennifer Collier
Superintendent
Kansas City Public Schools
CMX System

Part of a unified, integrated, and intelligent system

The CMX Platform is one layer of a fully connected system spanning apps, operations, people, and infrastructure. Every component works together in real time so your district stays ahead of the day.
Learn about CMX →
A person sitting on a couch uses the Zum. app on a smartphone, displaying transportation data.

CMX Apps & Dashboards

Students, parents and drivers stay informed through Zum’s app. Operators, districts and schools follow along via their apps and dashboard. Everyone is along for the ride with an experience tailored to their needs. 
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Map interface showcasing route optimization, progress, and driver details for school transportation.

CMX Platform

An AI-driven, unified cloud platform keeps everyone operating from the same reality.
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Rows of yellow school buses parked in a lot, showcasing a fleet ready for transportation.

CMX Operations

Create a calm, safe, dependable student mobility experience with a system that handles real-world operations across people, fleet, yards, and electrification.
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Two smiling professionals in green Zum polos stand beside a yellow school bus, showcasing company

CMX People & Infrastructure

Bring the mobility experience to life through the staff, drivers, depots, yards, buses, vans, hardware, and charging infrastructure in the physical world.
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Solutions

See how Zum CMX supports future-ready transportation solutions

From home-to-school routes to electrification and software-only deployments, Zum CMX is built to meet your district where it is today and scale with where it is going.
Students with backpacks boarding a Zum Services, Inc. school bus as a smiling driver waits at the wheel.

Home-to-School

Safe, predictable, and connected rides for the daily journey to and from school.

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Students in soccer uniforms high-fiving a Zum Services, Inc. staff member beside a school bus after a field trip.

Charter

Flexible charter services for field trips, athletic events, and special programs.

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Zum Services, Inc. school buses parked between EV charging stations at sunrise.

Electrification

Transition your fleet to clean energy with Zum's end-to-end EV infrastructure and support.

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Zum Services, Inc. software interface showing en-route bus arrivals for a school and a route's student drop-off status list.

Software

AI-powered technology to drive your mobility operations.

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FAQs

Frequently asked questions

Find a selection of answers for our most common questions about riding with Zum and using the Zum app. If you can’t find the answer you need, contact us directly to assist.
See all FAQs

AI improves school bus transportation by continuously optimizing routes, predicting problems before they happen, and automating decisions that once required manual work. Zum's platform uses self-learning navigation to make routes smarter every day, dynamic dispatch to respond instantly to unexpected changes, and predictive resolution to flag mechanical or scheduling issues before they affect students.

A connected mobility platform links every part of student transportation, including vehicles, drivers, operators, schools, and families, through shared, real-time data. Zum's Connected Mobility Experience (CMX) is that platform for K-12: a unified, AI-driven cloud that keeps routing, operations, and communications aligned so the whole system runs from one source of truth.

Zum's platform centralizes real-time student transportation data, including routes, vehicles, ridership, and on-time performance, into a single unified data cloud. That data becomes actionable insight through dashboards and reporting that help districts continuously improve efficiency, on-time performance, and student outcomes, instead of reacting to problems after they happen.

Zum's platform integrates directly with a district's core systems, including its Student Information System (SIS), so rosters, schedules, and routes stay accurate automatically. Its secure, unified infrastructure brings vendors, data, and compliance requirements into one place, replacing disconnected point solutions and eliminating manual data entry across the operation.

Yes. Scheduling is one capability within Zum's broader platform. Its school bus scheduling software automatically builds and updates timetables based on student rosters, bell times, and route parameters, and stays in sync with routing so schedules and routes always align. Scheduling works alongside AI routing, live data, and system integrations rather than as a standalone tool.

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Ready to transform the daily journey to and from school?

Discover how Zum CMX brings together the technology, operations, and people your district needs to deliver a predictable, safe, and delightful mobility experience every day.

Get started
Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.
Woman in a Zum. shirt charging an electric school bus outdoors.