Revolutionizing the student mobility experience
Oakland Unified School District transformed the journey to and from school with a fully electrified fleet through Zum's Connected Mobility Experience (CMX).
Transforming student mobility in Oakland
1 The percentage of rides (pickups and drop-offs) completed within five (5) minutes of the scheduled bell time, measured against the district's published bell schedule in SY 2025-26
2 Through June 30, 2026
Results
- 98% On-Time Performance 1
- 1,453,627 student rides completed 2
- 4.9 out of 5 star average parent rating ²
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I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.
With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.
Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.
Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.
Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.
