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Empower the people and assets behind every ride

Leverage skilled drivers, well-run yards, maintained vehicles, and smart charging infrastructure to form the physical backbone of a transportation operation.

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A smiling Zum Services, Inc. driver seated behind the wheel of a school bus.
A smiling Zum Services, Inc. driver seated behind the wheel of a school bus.
Why CMX

Where advanced logistics meet the people who care

Zum CMX brings the physical and digital together. Drivers and operational staff are recruited and trained with modern tools, yards operate with streamlined workflows, and vehicles are maintained, connected, and equipped with the hardware that gives dispatchers and families real-time visibility.
Workforce

Deploy a qualified team that performs

Zum supports the workforce—from drivers to technicians—powering your transportation. Recruit, train, and coach drivers with tools that build trust and ensure safety. Managers and dispatchers use real-time data and dashboards to optimize operations and make rapid decisions.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Two smiling Zum Services, Inc. drivers standing in front of a school bus.
Drivers

Recruit, train, and coach drivers with modern tools that help them deliver safe, reliable rides and build lasting trust

Monitors

Supplement drivers with monitors to provide an additional layer of student care on the bus, giving families added peace of mind

Operations managers

Equipped with real-time data and intelligent dashboards that help them make faster decisions.

Safety supervisors

Empowered with performance monitoring tools and incident management workflows that help identify risks early.

Dispatchers

Provide real-time visibility into every route and driver so they can resolve issues quickly and keep rides on track

Technicians

Supported with streamlined maintenance workflows and data that help them keep vehicles road-ready.

Yards

Run your yard to deliver students reliably

Optimized facilities, streamlined dispatch operations, and on-site service and training capabilities create yard environments where efficiency and safety go hand in hand.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Aerial view of rows of Zum Services, Inc. school buses parked in a fleet yard surrounded by trees.
Facilities

Purpose-built transportation facilities give drivers, dispatchers, and technicians the physical workspace they need to operate efficiently and professionally

Lot configuration

Thoughtfully designed lot layouts streamline vehicle staging, driver check-in, and departure workflows to reduce delays and improve yard efficiency

Vehicle storage

Secure, organised storage across Zum's yard network ensures every vehicle is accounted for, correctly assigned, and ready to deploy when the day begins

Dispatch control center

A centralized command hub gives dispatchers real-time visibility into every route, driver, and vehicle, so issues get resolved before they impact students

Service center

On-site service capabilities keep vehicles inspected, maintained, and road-ready, so mechanical issues are addressed quickly and fleet downtime is minimized

Training center

A dedicated space for driver education, safety training, and performance coaching helps build a skilled workforce

Electrification

Power the transition to cleaner transportation

Leverage electrification capabilities that bring together the hardware, energy systems, and expertise districts need to run electric fleets efficiently and sustainably.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
A Zum Services, Inc. school bus parked next to an EV charging station in a fleet yard.
Charging infrastructure

Purpose-built chargers and scalable, high-performance equipment to manage the electrical capacity electric fleets fueled.

Battery energy storage system

Intelligent energy storage captures and distributes power when it is needed most, reducing peak demand charges.

Fleet intelligence

Integration to ensure vehicle charging is calibrated to the requirements of assigned routes for each vehicle.

Fleet and Hardware

Equip your fleet to perform

Give your team visibility and oversight of assets on the road, using modern vehicles, connected hardware, and real-time telemetry.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
A driver's tablet mounted in a Zum Services, Inc. school bus displaying the day's route and student pickup details.
Buses

A modern, well-maintained bus fleet provides the capacity, safety features, and reliability that districts need to transport students with confidence

Vans

Smaller vans, with the same Zum service for shorter, once-off routes and specialized transportation needs that are independent of the daily schedule.

IoT

Connected sensors across the fleet generate real-time operational data that helps teams proactively identify issues and make smarter decisions

Cameras

AI-powered interior and exterior cameras provide continuous visibility into driver behavior and student safety

GPS

Real-time vehicle location data keeps dispatchers informed, families reassured, and routes optimized

Telemetry

Continuous vehicle performance data streams into the platform so maintenance teams can spot potential issues early

Tablets

Purpose-built driver tablets deliver turn-by-turn navigation, student information, and ride management tools that help drivers stay focused on the road and students

RFID

Smart vehicle tags and student bus cards create an additional layer of verification, linking the right students to the right vehicles on every ride

Connectivity

Reliable on-board connectivity keeps every vehicle linked to the platform, so data flows seamlessly between drivers, dispatchers, and operations teams in real time

Testimonials
A girl with long hair smiles as she steps off a yellow school bus, with a driver in the background.

I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.

Tomas Beccar-Varela
Executive Director
San Francisco Unified School District

Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.

Paul Rosencrans
Transportation Director
Fresno Unified School District

Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.

Dr. Jennifer Collier
Superintendent
Kansas City Public Schools
CMX System

Part of a unified, integrated, and intelligent system

The CMX Platform is one layer of a fully connected system spanning apps, operations, people, and infrastructure. Every component works together in real time so your district stays ahead of the day.
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A person sitting on a couch uses the Zum. app on a smartphone, displaying transportation data.

CMX Apps & Dashboards

Students, parents and drivers stay informed through Zum’s app. Operators, districts and schools follow along via their apps and dashboard. Everyone is along for the ride with an experience tailored to their needs. 
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Map interface showcasing route optimization, progress, and driver details for school transportation.

CMX Platform

An AI-driven, unified cloud platform keeps everyone operating from the same reality.
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Rows of yellow school buses parked in a lot, showcasing a fleet ready for transportation.

CMX Operations

Create a calm, safe, dependable student mobility experience with a system that handles real-world operations across people, fleet, yards, and electrification.
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Two smiling professionals in green Zum polos stand beside a yellow school bus, showcasing company

CMX People & Infrastructure

Bring the mobility experience to life through the staff, drivers, depots, yards, buses, vans, hardware, and charging infrastructure in the physical world.
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Solutions

See how Zum CMX supports future-ready transportation solutions

From home-to-school routes to electrification and software-only deployments, Zum CMX is built to meet your district where it is today and scale with where it is going.
Students with backpacks boarding a Zum Services, Inc. school bus as a smiling driver waits at the wheel.

Home-to-School

Safe, predictable, and connected rides for the daily journey to and from school.

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Students in soccer uniforms high-fiving a Zum Services, Inc. staff member beside a school bus after a field trip.

Charter

Flexible charter services for field trips, athletic events, and special programs.

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Zum Services, Inc. school buses parked between EV charging stations at sunrise.

Electrification

Transition your fleet to clean energy with Zum's end-to-end EV infrastructure and support.

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Zum Services, Inc. software interface showing en-route bus arrivals for a school and a route's student drop-off status list.

Software

AI-powered technology to drive your mobility operations.

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FAQs

Frequently asked questions

Find a selection of answers for our most common questions about riding with Zum and using the Zum app. If you can’t find the answer you need, contact us directly to assist.
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Zum helps districts address the school bus driver shortage by recruiting, training, and coaching a qualified driver workforce, and by providing vetted drivers to cover routes when a district's own staff is unavailable. This managed workforce model gives districts reliable coverage without the burden of constant hiring, reducing the operational impact of driver shortages.

A school bus depot, or yard, is the facility where a district's buses are staged, dispatched, and serviced, and where drivers check in and train. Zum designs and operates yards with efficient lot layouts, streamlined dispatch workflows, and dedicated space for driver education and safety coaching, so vehicles and drivers start every day road-ready.

Zum equips its fleet with connected hardware, including purpose-built driver tablets and real-time GPS telemetry. School bus GPS tracking gives dispatchers and maintenance teams live vehicle location and performance data, keeps families informed with accurate ETAs, and helps keep routes optimized and vehicles well maintained.

Zum supports districts moving to electric school bus fleets by providing the charging infrastructure, energy management, and operational expertise needed to run EVs reliably. Purpose-built charging keeps buses road-ready, while intelligent energy storage reduces peak demand charges and supports grid resilience, so districts can electrify without disrupting daily service.

Every Zum school bus driver holds a valid Commercial Driver's License (CDL) with the required passenger and school bus endorsements and meets school bus driver training requirements set by their state, plus additional Zum-specific standards. As a fully licensed CDL school bus driver, each team member also clears a comprehensive background check covering driving history, criminal record, and fitness to work with children, and receives ongoing safety training and performance coaching through Zum's safety toolkit.

Zum's school bus driver app gives drivers turn-by-turn navigation for their assigned route, real-time student ridership data, pickup and drop-off confirmation, individual student care instructions, and direct communication with dispatchers. The school bus driver app helps every driver run their route accurately and safely without paper manifests or manual check-in.

Contact

Ready to transform the daily journey to and from school?

Discover how Zum CMX brings together the technology, operations, and people your district needs to deliver a predictable, safe, and delightful mobility experience every day.

Get started
Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.
Woman in a Zum. shirt charging an electric school bus outdoors.