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Run every ride like clockwork

Manage the people, vehicles, and systems that keep student transportation safe, reliable, and running every day.

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Zum Services, Inc. dashboard showing driver clock-ins, in-progress routes with ETAs, and a live map view of a bus route.
Zum Services, Inc. dashboard showing driver clock-ins, in-progress routes with ETAs, and a live map view of a bus route.
Why CMX

Unite all operations to deliver the best possible service

Student transportation fails when the people, systems, and vehicles behind it are disconnected. Zum CMX Operations brings everything together in one place, giving your team the tools to manage fleet readiness, driver performance, safety, and energy across every part of the operation.
Fleet and Yard Operations

Get buses and vehicles out on time

The tools for fleet and yard operations ensure vehicle availability and driver readiness, to start every day prepared and end without surprises.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
A Zum Services, Inc. school bus driving down a city street lined with high-rise buildings.
Dispatch control center

Proactive issue detection including driver no-show notification and route rescue identification

Route assignment and management

Ensure daily route coverage across drivers, cover drivers and attendants.

Driver management

Recruit, onboard, certify, and train your drivers in one place

Yard and vehicle management

Get a real-time view of your fleet to know which vehicles are available and ready

Fleet maintenance

Stay ahead of breakdowns with predictive maintenance scheduling

Timesheets and payroll

Eliminate manual timekeeping errors with automated time tracking, reports and payroll

Business Services

Resolve issues proactively and efficiently

Streamline administrative tasks and district interactions by leveraging digitization and automation. Zum’s suite of tools helps manage all key business operations with accuracy.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
A smiling Zum Services, Inc. employee working at a dispatch desk with route data displayed on multiple monitors.
Customer care

Proactively resolve ride issues with a centralized, multilingual support team and smart service tools.

Communication

Reach parents, drivers, and district stakeholders with the right message, at the right time, through effective channels.

Contract management

Digitize and centralize contracts and amendments so pricing, invoicing, and business terms are accurate and accessible.

Pricing

Apply district-specific pricing rules, custom terms, and dynamic rate cards automatically.

Billing

Accelerate invoicing with automated billing workflows that match billable ride data.

Vendor management

Onboard, assign, and manage third-party transportation vendors in one place.

Trust and Safety

Keep students safe to build trust

Our integrated platform delivers peace of mind to families and districts by centralizing all aspects of student security, driver accountability, and real-time issue resolution.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
A smiling student scanning his phone on a Zum Services, Inc. bus tablet as he boards.
Ridership tracking and ride safety

Know which students boarded, where, and when with RFID-powered check-ins, while AI-powered cameras, real-time vehicle monitoring, and safe drop-off protocols work together to protect every student from pickup to drop-off.

Driver training and feedback

Continuously improve driver behavior with real-time performance scoring, data-driven coaching, and targeted training, to take a proactive outreach that turns low ratings into resolved issues.

Incident management

Document, escalate, and resolve safety incidents efficiently with standardized workflows, severity-based classification, and configurable alerts that keep the right people informed at every step.

Energy Resilience

Power your fleet, power your community

Run cleaner, smarter electric fleets while turning buses into assets that give back to the grid. Intelligently manage when and how your electric fleet charges to reduce energy costs and minimize strain on the power grid.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Zum EV chargers in Oakland
EV fleet management

Centralize the monitoring, and maintenance of your electric fleet so vehicles are charged, and road-ready. Real-time battery health data tracks usage patterns and charge cycles to extend the life of every EV asset.

Grid efficiency

Intelligently manage when and how your fleet charges to reduce energy costs, improve time management and minimize strain on the local power grid, and keep operations running sustainably at scale.

Vehicle-to-grid integration

Transform your electric bus fleet into an energy asset that feeds power back to the grid during peak demand periods, unlocking new revenue potential and strengthening community energy resilience.

Testimonials
A girl with long hair smiles as she exits a school bus, with a driver visible in the front.

I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.

Tomas Beccar-Varela
Executive Director
San Francisco Unified School District

Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.

Paul Rosencrans
Transportation Director
Fresno Unified School District

Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.

Dr. Jennifer Collier
Superintendent
Kansas City Public Schools
CMX System

Part of a unified, integrated, and intelligent system

The CMX Platform is one layer of a fully connected system spanning apps, operations, people, and infrastructure. Every component works together in real time so your district stays ahead of the day.
Learn about CMX →
A person sitting on a couch uses the Zum. app on a smartphone, displaying transportation data.

CMX Apps & Dashboards

Students, parents and drivers stay informed through Zum’s app. Operators, districts and schools follow along via their apps and dashboard. Everyone is along for the ride with an experience tailored to their needs. 
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Map interface showcasing route optimization, progress, and driver details for school transportation.

CMX Platform

An AI-driven, unified cloud platform keeps everyone operating from the same reality.
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Rows of yellow school buses parked in a lot, showcasing a fleet ready for transportation.

CMX Operations

Create a calm, safe, dependable student mobility experience with a system that handles real-world operations across people, fleet, yards, and electrification.
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Two smiling professionals in green Zum polos stand beside a yellow school bus, showcasing company

CMX People & Infrastructure

Bring the mobility experience to life through the staff, drivers, depots, yards, buses, vans, hardware, and charging infrastructure in the physical world.
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Solutions

See how Zum CMX supports future-ready transportation solutions

From home-to-school routes to electrification and software-only deployments, Zum CMX is built to meet your district where it is today and scale with where it is going.
Students with backpacks boarding a Zum Services, Inc. school bus as a smiling driver waits at the wheel.

Home-to-School

Safe, predictable, and connected rides for the daily journey to and from school.

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Students in soccer uniforms high-fiving a Zum Services, Inc. staff member beside a school bus after a field trip.

Charter

Flexible charter services for field trips, athletic events, and special programs.

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Zum Services, Inc. school buses parked between EV charging stations at sunrise.

Electrification

Transition your fleet to clean energy with Zum's end-to-end EV infrastructure and support.

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Zum Services, Inc. software interface showing en-route bus arrivals for a school and a route's student drop-off status list.

Software

AI-powered technology to drive your mobility operations.

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FAQs

Frequently asked questions

Find a selection of answers for our most common questions about riding with Zum and using the Zum app. If you can’t find the answer you need, contact us directly to assist.
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Bus fleet management is the process of overseeing a school district's entire vehicle fleet, tracking bus locations, scheduling preventive maintenance, managing dispatch operations, and monitoring fleet utilization. Zum's school bus fleet management software gives district transportation teams a real-time operational dashboard covering every vehicle in the fleet.

School bus fleet management software gives transportation departments real-time visibility into their entire vehicle fleet, tracking bus locations, alerting staff to maintenance needs, managing dispatch assignments, and recording fleet utilization data. Zum's operations platform combines fleet tracking, maintenance scheduling, and dispatch management in a single dashboard built for K-12 districts.

Real-time school bus dispatch gives transportation staff a live view of every bus in the fleet, so dispatchers can assign drivers, respond to delays, reroute vehicles, and communicate with drivers as conditions change. Zum's dispatch tools are built into the CMX operations platform, giving district transportation teams full operational control from a single dashboard.

School bus fleet tracking uses GPS and real-time data to show the location of every vehicle in a school district's fleet on a live map. Zum's fleet tracking system updates continuously, giving transportation staff visibility into bus locations, on-time performance, and route adherence across the entire operation.

Yes. Zum's school bus fleet maintenance software includes preventive maintenance scheduling and fleet utilization reporting, helping districts stay ahead of vehicle service needs before they become costly repairs. As part of Zum's broader school bus maintenance software capabilities, the platform tracks maintenance intervals and flags vehicles due for service, reducing unplanned downtime and extending fleet life.

Contact

Ready to transform the daily journey to and from school?

Discover how Zum CMX brings together the technology, operations, and people your district needs to deliver a predictable, safe, and delightful mobility experience every day.

Get started
Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.
Woman in a Zum. shirt charging an electric school bus outdoors.