Case Studies

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See how districts across the country are transforming anxiety and disruption into safe, reliable, and connected mobility experiences, for every student, every day.
case study
A parent and child reading a book together in a school library, featured in a Zum Services, Inc. case study.
Kansas City Public Schools logo

Kansas City Public Schools Improves Learning Outcomes With Zum

Kansas City Public Schools (KCPS), in Missouri, significantly improved their student experience and academic readiness by overhauling its transportation system, focusing on four crucial areas: student achievement, modern technology, driver experience, and stakeholder feedback.

90%
Increased ridership ¹
150%
Higher access to extracurrculars ¹
89%
Decades-high graduation rate attained ²
case study

Oakland Unified School District modernizes student mobility

Oakland Unified School District transformed the daily journey to and from school through Zum's Connected Mobility Experience solution.

98%
Average on-time performance ³
1.4M+
Student rides completed ⁴
4.9 / 5
Average parent rating ⁴
Testimonials

I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.

Tomas Beccar-Varela
Executive Director
San Francisco Unified School District

Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.

Paul Rosencrans
Transportation Director
Fresno Unified School District

Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.

Dr. Jennifer Collier
Superintendent
Kansas City Public Schools
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Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.
  1. Kansas City Public Schools, Executive Summary: Transportation Services Growth and Alignment
  2. Kansas City Public Schools, Superintendents Keynote address, July 22, 2026
  3. The percentage of rides (pickups and drop-offs) completed within five (5) minutes of the scheduled bell time, measured against the district's published bell schedule in SY 2025-26
  4. Zum data