Connected Mobility Experience
cmx

Deliver students on time and ready to learn

Zūm CMX connects students, drivers, and school districts to create a reliable, transparent and efficient mobility experience. So when the first bell rings, the classroom is full.
Woman managing school fleet on device app with school bus and studentWoman managing school fleet on device app with school bus and student
Our Customers

Serving more than
5,000 schools and districts

Omaha logo in dark stylized font with the word 'OMAHA' in capital letters.
Kansas City Public Schools logo
SFUSD logo with an open book and radiating lines above, representing San Francisco Unified School District.
Santa Barbara Unified School District logo
Spokane Public Schools logo
San Bernardino City Unified School District logo
Roanoke City Public Schools
Kansas City Public Schools logo
Boston Public Schools logo
Los Angeles Unified School District logo
Howard County Public Schools logo
Omaha logo in dark stylized font with the word 'OMAHA' in capital letters.
Omaha logo in dark stylized font with the word 'OMAHA' in capital letters.
Introducing Connected Mobility Experience

Zūm Connected Mobility Experience:
A unified system you can count on

People, vehicles, and operations connected and coordinated in real-time, transforming a daily source of anxiety and disruption into a delightful experience.

Average on-time performance

98%

Average parent rating across 1.7 million + reviews

4.9/5

Less time on routes

Up to

20%

Average reduction in bus fleet size

Up to

25%

Reliability

Students arrive on time and ready to learn

Drivers and transportation teams have the right information and tools to focus on safe driving and the student experience. Dispatchers are empowered to coordinate routing and dispatch dynamically to prevent delays. Students’ ride times are shortened, reducing missed school breakfasts and late arrivals to class. 
Students happily exiting yellow school bus at stop with digital pickup status notifications shown.
Transparency

Families gain trust and confidence

Students and families get a consistent, transparent experience that provides safety across every ride. Parents and caregivers receive real-time, role-appropriate visibility into where their children are. They also receive proactive communication of changes, delays, and issue resolutions. 

Woman in green shirt holding a coffee mug and looking at her smartphone in a bright kitchen.
Efficiency

Districts do more with less

School districts gain tremendous efficiencies with the unified CMX platform. Routes are designed and optimized to ensure commute times for students are reduced, fewer buses are on the road without sacrificing coverage and the right size of vehicles are being used.

CMX connects people vehicles, data, and decision in real-time to provide transportation teams the ability to operate a safe, reliable, and trustworthy system.
Woman in blue shirt sits at desk using computer showing map and ride details on screen.
Simplified city map with grid layout, major roads in blue, and green park areas.
The Problem

Today’s
Transportation Anxiety Crisis

When getting to school is uncertain, everyone pays the price. Transportation anxiety follows students into the classroom and ripples through families, caregivers, drivers, and school communities.

Parents reporting their child has expressed worry or concern about using school transportation ¹

54%

Of parents report their child has arrived late to school due to transportation issues ¹

39%

Instructional minutes lost annually due to transportation delays ²

55

billion

Annual lost instructional value ²

$15

billion
 ¹ NORC at the University of Chicago survey, 2026
² Based on survey analysis, public research, and Zum research
Solving the Anxiety Crisis

Districts across the nation are avoiding the Transportation Anxiety Crisis by choosing Zūm CMX

Map of the United States highlighting several states in green with location markers on various cities.
Customer Stories

From here to everywhere

68 million rides in 2025
Oakland Unified School District
Transforming student mobility with a fully electrified fleet
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Kansas City Public Schools
Improving the student experience
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Virginia Beach City Public Schools
Awards

Recent recognitions

This is what rethinking what's possible looks like.
The Americas’ Fastest Growing Companies 2022-25
CNBC Disruptor 50 

2023-25
Women Transforming Business 2024
World’s Most Innovative Companies 2023-25
Fast Company Innovation by Design Awards 2023
Media

Zūm in the news

View all articles
Students disembarking school bus
Zum Raises $100 Million From TPG to Accelerate Zum’s Connected Mobility Experience (CMX) and Continued Growth and Expansion
Zūm, the leader in Connected Mobility Experience (CMX™), today announced a $100 million investment from TPG, bringing the company’s total funding to $430 million and valuing Zum at $1.7 billion.
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Students disembarking school bus
New National Study Finds 54% of Parents Report Student Worry or Concern About School Transportation
Every weekday, America’s school transportation system moves an estimated 26 million students—nearly nine times more passengers than all U.S. airlines combined. Yet new national research reveals a widespread but under-recognized problem affecting students across the country: what Zūm calls the Transportation Anxiety Crisis.
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LEAD Public Schools Selects Zum to Deliver Reliable, Modern Student Mobility
LEAD Public Schools, a leading Nashville-area charter school network, has selected Zūm to modernize student transportation beginning in the 2026–2027 school year. The partnership reflects a shared commitment to delivering reliable, transparent service for students and families, while underscoring Zum’s strong national growth.
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Get Started

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Smiling girl with backpack exiting yellow school bus while two women inside watch and smile.
Person on bus scans a Zum card at a seatback-mounted tablet showing student pickup status.
Smiling boy with backpack entering bus and scanning phone at a digital ticketing system.
Smiling diverse school teens with backpacks entering and walking on a bus aisle.
Careers

Create our journey

Help us build a connected mobility experiences.

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Smiling woman in green shirt stands by yellow Zum Services school bus with door open.
Aerial view of yellow school buses parked in rows at a bus depot with one bus in motion.