Apps and dashboards for people, not vehicles

Students, parents and guardians, drivers, yards and district teams experience the same journey, through tailored experiences.

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A smiling student scanning her ID card on a Zum Services, Inc. bus tablet as she boards.
A smiling student scanning her ID card on a Zum Services, Inc. bus tablet as she boards.
Why Zum CMX

Gain visibility, trust, and confidence

Get unparalleled real-time visibility into status, estimated arrival times, critical information, and intelligent communications.
Student and Parent Apps

Experience peace of mind and convenience

Track your child’s school journey with AI-powered ETAs and notifications. Manage routes, stops, and cancellations for multiple students in one app, available in 10+ languages
Real-time ETAs

AI-powered ETAs and automated notifications keep families informed throughout the journey.

Reliable pick-ups

Ride-specific route and vehicle information ensure students board the right bus.

Self-service management

Access route information for multiple students or cancel same-day rides via the app.

Secure family access

Unlimited guardian access per student with independent logins for extra security.

Multilingual support

Available in 10+ languages, so every family stays informed in their preferred language.

Driver transparency

Detailed driver and vehicle profiles promote trust and safety before the bus even arrives.

Driver App

Provide reliable and safer rides

Drivers are equipped with real-time information so that students are picked up at assigned stops and arrive on time at school.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Guided compliance

Step-by-step task workflows ensure drivers complete all pre- and post-ride inspections and protocols without missing a step.

AI-optimized navigation

Self-learning traffic models power real-time route adjustments, keeping drivers on the most efficient path at all times.

Stop-by-stop guidance

Automated route updates make it easy to act on last-minute changes without disruption to the ride.

Student care at every stop

Attendance tracking, individual care instructions, and incident reporting are all accessible in-app.

Connected communications

In-app messaging keeps drivers informed of route changes and operational updates before and during each shift.

Digital time management

Clock in and out, complete vehicle inspections, and submit timesheets all from one platform and device.

Yard and Operator Dashboards

Get a real-time hub for proactive operations

Our AI-powered command center enables yards and operators to stay agile and proactive, and provide reliable rides every day.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Unified self-service dashboard

Managers have complete oversight to view and control all aspects of their operations, including access to routes, districts, student information and route-specific notes.

Real-time data streams

Live insights for proactive ride monitoring and instant decision-making. A map in bird’s-eye view tracks all the buses on the road, in real-time.

Dispatch control center

Easy access to a centralized command center for quick exception detection, service recovery or hands-on support for drivers on the road, in real-time.

School Administrator App and Dashboard

Streamline campus arrivals and departures

Instantly access live ride tracking and important details from rides, routes, and student information from one unified platform. Staff can request and manage campus trips with streamlined digital scheduling and approvals.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Multi-platform access

Self-service, comprehensive web dashboard with iOS and Android app accessibility.

Centralized user hub

Administrators can instantly access all important details from one unified platform.

Live map-based tracking

Access to a live-tracking map to see all buses on the road in real time.

Charter and field trip management

Request and manage campus trips with streamlined digital scheduling.

Role-based access control

Access management with SSO to ensure secure access for users.

Flexible reporting engine

On-demand, predefined, and custom reports for operational management.

District Dashboard

Manage your transportation with a unified view

Oversee end-to-end district-wide operations at a glance to help make informed decisions and have access to all the data you need, instantly.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
Real-time ride tracking

Make informed decisions with live ETAs, ride tracking, and a complete overview of routes, rides, students, campuses, guardians, stop locations, and transportation notes.

Automated registration and profiles

Convenient registration with automated integrations ensures accurate eligibility and routing information, with seamless management of user data.

Unified parent communication

Streamlined messaging management for all daily operations and unexpected transportation scenarios, keeping every family informed at every step.

Testimonials

I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.

Tomas Beccar-Varela
Executive Director
San Francisco Unified School District

Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.

Paul Rosencrans
Transportation Director
Fresno Unified School District

Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.

Dr. Jennifer Collier
Superintendent
Kansas City Public Schools
CMX System

Part of a unified, integrated, and intelligent system

The CMX Platform is one layer of a fully connected system spanning apps, operations, people, and infrastructure. Every component works together in real time so your district stays ahead of the day.
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CMX Apps & Dashboards

Students, parents and drivers stay informed through Zum’s app. Operators, districts and schools follow along via their apps and dashboard. Everyone is along for the ride with an experience tailored to their needs. 
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CMX Platform

An AI-driven, unified cloud platform keeps everyone operating from the same reality.
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CMX Operations

Create a calm, safe, dependable student mobility experience with a system that handles real-world operations across people, fleet, yards, and electrification.
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CMX People & Infrastructure

Bring the mobility experience to life through the staff, drivers, depots, yards, buses, vans, hardware, and charging infrastructure in the physical world.
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Solutions

See how Zum CMX supports future-ready transportation solutions

From home-to-school routes to electrification and software-only deployments, Zum CMX is built to meet your district where it is today and scale with where it is going.
Students with backpacks boarding a Zum Services, Inc. school bus as a smiling driver waits at the wheel.

Home-to-School

Safe, predictable, and connected rides for the daily journey to and from school.

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Students in soccer uniforms high-fiving a Zum Services, Inc. staff member beside a school bus after a field trip.

Charter

Flexible charter services for field trips, athletic events, and special programs.

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Zum Services, Inc. school buses parked between EV charging stations at sunrise.

Electrification

Transition your fleet to clean energy with Zum's end-to-end EV infrastructure and support.

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Zum Services, Inc. software interface showing en-route bus arrivals for a school and a route's student drop-off status list.

Software

AI-powered technology to drive your mobility operations.

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FAQs

Frequently asked questions

Find a selection of answers for our most common questions about riding with Zum and using the Zum app. If you can’t find the answer you need, contact us directly to assist.
See all FAQs

The Zum app is a free school bus tracking app for parents and guardians that provides real-time school bus tracking, letting families view upcoming rides, receive alerts when the bus is arriving, get notified when their child boards and exits the bus, cancel same-day and upcoming rides, and view driver and vehicle information.

Yes. Zum's school bus tracking app is available for both iOS (iPhone and iPad) and Android devices.

Zum's school bus tracking app for parents provides real-time school bus tracking so parents can always see their child's location. Parents open the Zum app to see a live map of their child's school bus, live ETAs, and pickup and dropoff confirmations. The home screen shows a ride banner for any ride in progress or coming up next, and tapping the banner opens the full ride details screen with live bus location and timing.

A school bus dismissal app gives teachers and school staff real-time visibility into which students are riding the bus, when buses are arriving, and which students have been picked up, streamlining the end-of-day dismissal process. Zum's dashboards and parent app provide this visibility across all stakeholders, reducing confusion and improving safety at dismissal.

Yes. Zum's staff-facing dashboards give teachers and school administrators real-time visibility into bus arrival times, so staff can prepare students for dismissal before the bus pulls up. Notifications and live arrival data are available to authorized school staff through the district dashboard.

Contact

Ready to transform the daily journey to and from school?

Discover how Zum CMX brings together the technology, operations, and people your district needs to deliver a predictable, safe, and delightful mobility experience every day.

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Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.