Connected Mobility Experience

One connected platform for modern school transportation management

School transportation technology: One intelligent platform. Every stakeholder is connected. Every decision is made with confidence.
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A smiling student scanning his phone on a Zum Services, Inc. bus tablet as he boards.
The Challenge

School transportation is causing a Transportation Anxiety Crisis

Today’s school transportation relies on fragmented systems, which negatively impact students, create stress for families, and place a daily burden on operational staff. Zum CMX was engineered to reduce this friction, providing a unified platform that integrates your entire operation seamlessly.
The Solution

Discover a better way: Zum’s Connected Mobility Experience

Zum CMX is a fully integrated system that connects every person, vehicle, and decision in real time. It transforms the daily journey to and from school from a source of anxiety into a predictable, safe, and delightful experience for everyone involved.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
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A staff member checking student pickup information on a tablet while a student walks toward a Zum Services, Inc. school bus.
Students boarding or riding a Zum Services, Inc. school bus.
Reliability

Deliver students on time and ready to learn

AI-driven tools keep drivers informed, routes optimized, and students on time so the school day starts right.

A parent smiling while checking real-time pickup and drop-off tracking on the Zum Services, Inc. app on her phone.
Trust

Inspire trust and confidence from families

Real-time visibility and proactive communications give families the confidence that their student is safe.

Aerial view of rows of Zum Services, Inc. school buses parked in a fleet yard.
Efficiency

Empower districts to do more with less

Unified data and smart automation help districts reduce costs, right-size their fleet, and do more with every available resource.

The Challenge

Connect and coordinate people, vehicles, and operations in real-time

CMX Apps & Dashboards

Orchestrate and coordinate each route

Purpose-built apps and dashboards give every stakeholder, from parents to dispatchers, the real-time visibility they need to stay one step ahead.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
  • AI-powered ride tracking and ETAs
  • School and district dashboards
  • Student and parent mobile apps
  • Yard and operator command center
  • Driver app with route and student info
  • Real-time exception and issue handling
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A district administrator reviewing bus routes on the Zum Services, Inc. Route Explorer dashboard at a desk computer.
CMX Platform

Keep everyone operating from the same reality

An AI-driven cloud platform removes silos and keeps all data, decisions, and communications running from a single, unified source of truth.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
  • Predictive AI and self-learning navigation
  • Open APIs and SIS integration
  • Real-time mobility logistics engine
  • Role-based access and enterprise security
  • Centralized data cloud
  • Scalable cloud infrastructure
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A parent waving to her child at the front door, with driver rating and live pickup tracking overlays showing the Zum Services, Inc. app experience.
CMX Operations

Handle real-world operations across people, fleet, yards, and electrification

Every aspect of daily operations, from dispatch and routing to safety and energy management, runs through one connected, intelligent system.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
  • Dynamic dispatch and adaptive routing
  • Incident and driver performance management
  • Fleet and yard management
  • Business services and invoicing
  • RFID ridership and safety technology
  • EV fleet and energy resilience
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Zum Services, Inc. employees working at a dispatch center desk, with a live fleet tracking map displayed on a wall monitor.
CMX People & Infrastructure

Bring the mobility experience to life

Trained drivers, well-equipped yards, purpose-built hardware, and scalable charging infrastructure are the foundation that makes every connected mobility experience possible.
Provide drivers and transportation teams the right information AI-driven tools to focus on on time performance, safe driving, and student experience, rather than reactively managing exceptions.
  • Expert driver workforce and training
  • RFID hardware and onboard technology
  • Yard and depot network
  • Real-time GPS and IoT sensors
  • Modern bus and van fleet
  • Electrification and charging infrastructure
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Aerial view of a Zum Services, Inc. bus yard with rows of school buses parked beside a waterfront maintenance facility.
Testimonials
Student exiting a Zum school bus

I have closely worked with the Zum team over the last 7 years, and have observed first-hand the benefit of applying their technology to solve our complex day-to-day operations needs.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

With Zūm CMX, we save about $3.5 million on a yearly basis, just by reducing the number of routes. We reduced routes by 10% immediately, right when we implemented it. All of our key metrics and KPIs improved right away.

Tomas Beccar-Varela
Executive Director
San Francisco Unified School District

Zūm CMX gives us so much visibility and insight into what's happening in our school transportation. We can see ahead of time that a bus is running late, track that route, and proactively adjust it to make sure it arrives on time. Parents are able to track their bus and get real time ETAs, so they know exactly where their child's bus is at. The software and the technology are great, but the real value is the peace of mind and communication that they provide.

Paul Rosencrans
Transportation Director
Fresno Unified School District

Zūm just brought the overall student mobility operation and the experience to a whole new level. Zūm really focuses on the entire experience not just for the students, but for the school districts as a whole. They completely full-circled the operation by improving communication with families and with us. They also offered us a full EV system that really put the cherry on top of the entire operation. It was a no-brainer to choose Zūm.

Kim Raney
Executive Director of Transportation, Procurement, & Warehouse - Business Operations
Oakland Unified School District

Zūm's proven track record, along with its enhanced communication and equity-focused decision making, has greatly benefited our students, families, and drivers in Kansas City. We appreciate their commitment to safety, efficiency, transparency, and student-centered approach, and have been excited to partner with them.

Dr. Jennifer Collier
Superintendent
Kansas City Public Schools
FAQs

Frequently asked questions

Find a selection of answers for our most common questions about riding with Zum and using the Zum app. If you can’t find the answer you need, contact us directly to assist.
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A school transportation management system, sometimes called a school bus management system, is a software platform that helps school districts plan, operate, and monitor student transportation. Unlike general-purpose logistics software, a school transportation management system is purpose-built for K-12, handling routing, scheduling, real-time tracking, parent communications, driver management, and compliance in one unified platform. Zum CMX is Zum's school transportation management system.

A school transportation management system centralizes all the moving parts of district transportation, including routing, scheduling, fleet tracking, driver coordination, and parent communications, into one platform. For districts, this means fewer manual processes, faster response to disruptions, better visibility across operations, and improved on-time performance for students.

School districts that adopt a transportation management system benefit from reduced operating costs, improved on-time performance, better parent communication, and greater visibility into fleet and driver operations. Zum CMX gives district transportation teams real-time data and automated workflows that replace manual processes, reducing errors, lowering costs, and improving the student experience.

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Ready to transform the daily journey to and from school?

Zum CMX gives you the technology, operations, and people to deliver a mobility experience everyone can rely on.

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Three smiling students with backpacks stepping off a yellow Zum Services, Inc. school bus.