Safe Transportation for Students

Zum Drivers

Drivers You Can Trust

Setting industry standards in COVID safety, driver certification and training for drivers across vehicles of all sizes.

Non-Traditional Student Transportation

All drivers of Zum’s non-traditional student transportation undergo rigorous screening, background checks, and training. Zum offers this service to benefit our school districts and best meet the needs of students.

Rigorous Screening

At least 21 years old

Preferred childcare experience

Successfully complete comprehensive interview

Clean driving record

4-door accessible vehicle in great condition

Regularly state-certified inspected vehicles

Ongoing Licensing & Certification

Thorough background checks above and beyond state requirements

Zum drivers and vehicles exceed all state specific school transportation required licensing and certification requirements

Traditional Student Transportation

Zum provides experienced and reputable drivers of yellow school buses who exceed federal, state and local standards.

Rigorous Screening

At least 21 years old

Preferred childcare experience

Successfully complete comprehensive interview

Clean driving record

Ongoing Licensing & Certification

Thorough background checks above and beyond state requirements

Successfully completed state and company training programs

Continuous behind-the-wheel evaluations

Valid commercial driver's license with appropriate endorsements

Passed all additional local or school required driver qualification programs

Driver Safety

Expertly Trained Drivers

We provide our drivers with ongoing training alongside a comprehensive toolkit of safety resources developed in partnership with industry-leading safety experts.

Building relationships with students

Social Emotional Learning (SEL)

Strategies for driving Special Education students

Emergency preparedness

De-escalation strategies

Identifying signs of bullying or abuse that require mandatory reporting and action

Focus on Safety

Transparency & Peace of Mind

Safety is truly our #1 priority, so we built our entire process around it.

Ride Safety Protocols

Our drivers are required to adhere to specific safety protocols while picking up or dropping off students and while driving. These include procedures around secure seatbelt buckling, using designated pickup and dropoff locations and mobile device usage.

Driver Profiles

View the complete profile of your drivers via the School Dashboard or Zum apps, including each driver’s certifications and photos of the driver and vehicle.

Safe Hand-Offs

Our processes and systems support customized pickup and drop-off instructions for each student, easing the safe transport of small cohorts of our youngest students or communicating self-release protocols for Special Education students.

Incident Management

Appropriate and timely responses to behavioral or harmful incidents is critical to maintaining a safe environment for all students. Our safety protocols mandate specific actions and formal reporting to ensure all stakeholders are informed.

Live Support

You’re never alone. We’re here to help anytime via phone,
email or online chat. Or connect to us directly within the School Dashboard or Parents App. All callers undergo a strict verification process to protect student information.

Covid-19 Safety

We have implemented safety protocols informed by CDC and local health authority guidelines to keep our students, drivers and school communities safe. This includes mandatory face masks, regular sanitization of surfaces, health and safety certifications and contact tracing administered through our technology platform.
COVID-19 Ride Safety

A Platform for Safety

Safety Supported by Technology

Bringing student transportation
into a new era with unmatched transparency

Real-Time Data

Centralized Dashboards & Incident Reporting

Districts, schools and operators are able to track rides in a map view from start to finish. Know when each student is picked up and dropped off. Routes are adjusted in real-time to account for absent students or traffic issues. Our platform supports timely reporting and escalation of student issues encountered during rides. Secure, centralized reporting keeps everyone appropriately informed.

Driver Apps

Keeping Our Drivers Informed

Drivers are able to preview all students on assigned routes, along with important, supplemental information for each student where necessary. Routes are adjusted in real-time to account for absent students or traffic issues.

Parent & Student Apps

Peace of Mind at Your Fingertips

Parents are able to view the complete profile of their child’s driver through their Zum app, along with accessing real-time information about vehicle location and pickup or drop-off status for each ride. For older students with their own mobile devices, the Zum kids app allows students to track their rides in real-time and get to know their drivers.

Ready to Get Started?

Request a Demo

Community Safety is Always Our Priority