Zum School Admin App Privacy Policy

Zum Services, Inc. School Administrators App Privacy Statement

Last Updated: August 20, 2024

Your privacy is important to us. We are providing this privacy statement to help you understand the limited ways we collect, use, and disclose personal data related to the users of our school administrators app (the “school app”).

This privacy statement applies to Zum Services, Inc. and to our controlled affiliates and subsidiaries (“Zum”) that operate our school app. References to our “services” in this statement refer to our school app and the services we provide in connection with that app. This statement only applies to our services that display or reference this statement, but it does not apply to any services that display or reference a different privacy statement.

This privacy statement does not apply to personal data that we process on behalf of our customers (such as school districts, businesses and other organizations) while providing Zum’s platform and services to them and their employees, contractors and other individuals. Our use of information that we process on behalf of our customers may be governed by our agreements with such customers. If you have concerns regarding your personal data that we process on behalf of a Zum customer, please direct your concerns to that customer.

Personal Data We Collect

We may collect personal data directly from you, and we automatically collect certain personal data from you when you visit and navigate our app.

Information you provide directly

We may collect personal data you provide to us, such as:

• Content, communications, and files. Such as name and contact information, photos your employer uploads to our services, email messages, or other communications.
• Ratings/feedback. Information you provide to us in rating our services.

Information we collect from customers

• Name and contact information. Such as name, username, and password; contact details such as email address, postal address, and phone number.
• Organizational Information. Such as employer, title, department, role within the organization, and access information.

Information we collect automatically

We may collect certain information automatically in conjunction with our services, such as:

• Identifiers and device information. The service automatically logs data about your device, including device identifiers (such as Mobile ID); device type; IP address; battery status; and your device’s operating system and type and version, language, settings, configuration, network service provider, internet speed, and related information regarding your network.
• Geolocation data. We collect geolocation data when you use our app in order to display the maps and location of rides. This information may include precise geolocation data.
• Usage data. We automatically log your activity on this app to provide and improve our services, including the URL of the website from which you came to our app, your interaction with the app, pages you viewed, how long you spent on a page, access times, and other details about your use of our app.

Information we generate

We may infer new information from other data we collect, including using automated means to generate information about your likely preferences or use of the school app in order to provide or improve our services.

Information we obtain from third-party sources

To the extent necessary for the provision of our services, we may also obtain certain information from other third-party sources, such as mapping software or information received from the device itself.

Our Use of Personal Data

We use personal data in the following ways:

• Product and service delivery. To provide, personalize, and deliver our services and the school app, including troubleshooting and improving those services.
• Business operations. To operate our business, such as billing, accounting, improving our internal operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations.
• Support. To provide support and respond to your questions.
• Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

Our Disclosure of Personal Data

We disclose personal data (a) with your consent, (b) as necessary to complete transactions, provide the services, or operate the school app, or (c) as follows:

• Our customers. We may provide personal data to our customers (such as school districts, businesses and other organizations), including to provide, support and improve our services to them, for compliance purposes, and for other customer uses. Our customers’ processing of your personal data may be governed by their privacy statements, policies, agreements and other documentation, which you should review.
• Service providers. We may provide personal data to vendors or third parties working on our behalf in connection with our provision of our service (such as hosting, information technology, support, email delivery, and analytics). For example, we may provide personal data to companies we’ve hired to provide support or assistance securing our systems, to the extent necessary to provide those functions.
• Legal and law enforcement. We will access, preserve and/or disclose personal data when we believe that doing so is necessary to comply with applicable law or respond to valid legal requests such as from law enforcement or other government agencies.
• Security, safety, fraud and protecting rights. We will disclose personal data if we believe it is necessary to:
  • protect ourselves, customers and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury;
  • operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or
  • protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies.

Your Choices and Control of Personal Data

Your device’s operating system may include functionality to enable you to make certain choices concerning the collection and processing of personal data related to your device. However, if you choose not to allow collection of certain information or processing that is necessary for certain services or features, those services or features may not be available or fully functional.

Retention of Personal Data

We retain personal data as long as needed to provide and improve our services, to fulfill transactions, comply with our legal obligations, resolve disputes, enforce our agreements, for payroll and payment purposes, and for other legitimate business purposes.

Security of Personal Data

We take steps designed to protect personal data from unauthorized access, use, disclosure, alteration, and destruction. To help us protect your personal data, you should use a strong password and never share your password or single-use code with anyone, nor use the same password with other sites or accounts.

Changes to this Privacy Statement

We will update this privacy statement when necessary to reflect significant changes in personal data collection, how we use personal data, or applicable law. When we post changes to the statement, we will revise the “Last Updated” date at the top of the statement. Any modifications to this privacy statement will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the service after the effective date of any modified privacy statement indicates your acknowledgment that the modified privacy statement applies to your interactions with the service and our business.

How to Contact Us

If you have a privacy concern or question for Zum, please contact us at privacy [at] ridezum [dot] com or at Zum Services Inc., Attn: Privacy Dept., 275 Shoreline Drive Suite 200, Redwood City CA 94065.

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