How will my child recognize the Zūm driver?

Once a driver has been assigned to your child’s ride, you will be able to view the driver’s profile through the Parent app. The driver’s profile will include their photo and vehicle information, such as vehicle image, vehicle make/model and license plate number.

You also have an option to use a secret password that is generated 24 hours before the ride which will be shared on your app home screen as well as with the driver. Your child can confirm the secret password with the driver to make sure he/she is leaving with the correct driver assigned to them.