How will I know if my child gets in the right Zūm vehicle?

If your child is riding in a yellow school bus, the side of the bus will be clearly marked with “Zum Services, Inc”. If your child is riding in a sedan or van, these Zūm vehicles will be marked with Zūm stickers on the front and back windshield and Zum drivers will be wearing their Zūm t-shirt.

You can view the profile of your driver once drivers have been assigned, and share that information with your child. Additionally, once your child has boarded their vehicle (and their identity has been confirmed,) the driver will note in their app that the passenger has been picked up. You will receive a message confirming this.