How do I cancel a ride?

You can cancel an upcoming ride for your child through the Zūm app by following the steps below. Please note: you must also notify your school that your child will be absent in order for the absence to be captured in school records.

  • From the home page, tap on “Rides” in the bottom tab bar. You will see a list of your child’s upcoming rides.
  • Tap on the “Manage Attendance” button for the ride you need to cancel.
  • Cancel the ride and provide a reason.