Can I have the same driver for recurring Zūm rides?
We assign each family a small pool of drivers to ensure familiarity and continuity. Committing one dedicated driver is, in our experience, detrimental as drivers can have conflicting personal schedules and emergencies. In order to provide consistent service to your family, we rotate amont a small pool of familiar drivers. Our matching algorithm recognizes which driver has completed the most rides for your family and automatically gives first preference to that driver. This is true for one off, as well as recurring rides.