By when do I need to book a ride with Zūm?
Our booking cutoff time 24hrs before the start of the ride. Any ride bookings less than 24hrs before the ride will need to be booked through Zūm support team. Please contact Zūm support team at firstname.lastname@example.org or call 855-RIDEZUM.
Any rides booked past the 24 hour cutoff are served on a first come, first served basis and are subject to driver availability. Once a driver has been assigned, you will receive a text notification and you will be able to see the driver details on your app.