This Zum driver knows every street in town (and almost every student)

Greg Hall has called Omaha, Nebraska, home for nearly 40 years: He and his wife raised their children there. He runs several local businesses, including a spice company and a popular Christmas light business.

But on weekday mornings, you can often find Hall behind the wheel of a school bus. 

“I know the city very well, so it’s easy for me to navigate the town,” says Hall, a Zūm school bus driver who greets students with a smile, a fist bump and maybe even a song.

As a cover driver, Hall is always standing by if another Zum driver can’t make it to work or is needed for a field trip. Each morning he wakes up around 4 a.m. and heads to the bus yard, where he waits to find out where he’ll be transporting students to and/or from school that day.

Hall, whose three children are grown (“Two doctors and a nurse,” he says proudly), enjoys interacting with kids of all ages, particularly the energetic elementary school students.

“I’m pretty positive and outgoing and try to put a smile on their faces,” he says. “It’s not unusual for me to break out in ‘Wheels on the Bus’ —  I do sing in the choir.”

Before he hits the road, Hall takes care of his Zum colleagues by handling their coffee service each morning. 

“The positivity and the professionalism at this location is very welcoming,” he says. “Everybody’s easy to talk to. Everybody’s easy to get along with.”

“Greg is awesome — he is a tremendously positive and invaluable member of the Omaha Zum team and family,” says Gary Driskill, Senior Location Manager – Nebraska at Zum. “He can always be counted on to step up and help when needed, even in last-minute and emergency situations. He is always professional and provides an amazingly cheerful approach to the work we do.”

Hall approaches everything he does with care and takes pride in making those around him feel appreciated.

“I’ve had some pretty big profile positions,” he says, “but customer service is always the key.”