School Bus Driver Appreciation Week: Get to Know Some Outstanding Zum Drivers

At Zūm, we are proud to have the best school bus drivers in the business—and deeply grateful for their commitment to students, families, and the communities they serve. Our drivers are at the heart of everything we do. While our Connected Mobility Experience (CMX) platform powers the system with real-time visibility, smart routing, and operational efficiency, it’s our drivers who bring that system to life every single day.

In honor of National School Bus Driver Appreciation Day (April 28), all week we are celebrating the incredible people behind the wheel who safely transport students to and from school each day. Our drivers are more than operators—they are mentors, role models, and often the first smiling face a student sees in the morning and the last reassuring presence at the end of the day.

Across the country, Zum drivers go above and beyond to make a difference.

Omaha, NE

Kimberly Booth
“One of my students told me, ‘I can have a bad day at school… but the highlight is knowing that you’re gonna be there at the end.’ That brought tears to my eyes.” Kimberly creates a safe, welcoming space where students feel seen and supported.

Learn how Kimberly cares for the kids on her bus

Greg Hall
“I’m pretty positive and outgoing… it’s not unusual for me to break out in ‘Wheels on the Bus.’ I do sing in the choir.” Greg brings energy and joy to every route, turning an ordinary ride into something memorable.

Learn how Greg brings joy to students each day 

Jasmine Jackson (former driver, now safety trainer)
“Putting smiles on the kids’ faces… we make their day. So I tell my drivers: say good morning, tell them to have a good day—it makes a difference.” Now training the next generation of drivers, Jasmine ensures that care and connection remain at the heart of every ride.

Learn how Jasmine moved across the U.S. — and stayed with Zum

St. Louis, MO

Vanessa Ward
“I told them, ‘You’re somebody. You matter.’ The whole bus got quiet… they were kind the rest of the route.” After 26 years, Vanessa continues to lead with empathy, reminding students of their worth.

Learn why Vanessa still loves driving after 26 years 

Taron Jackson
“At that time, I wasn’t a bus driver. I was just trying to save lives.” After his shift, Taron ran into a burning home to save a dog—demonstrating courage that extends far beyond the job.

Learn how Taron saved a dog from a burning home after his shift

Samuel Conley
“My main reason for coming back was for the kids.” A grandfather of 20, Samuel returned from retirement to ensure students had a reliable way to get to school.

Learn how this grandfather of 20 is beloved by generations

Eurika Flanigan
“With consistency, any kid will pick up on it… they’re like, ‘She cares, and she doesn’t even know me.’” Eurika’s consistency and care make a lasting impact on every student she meets.

Learn how Eurika is improving students’ lives 

Palisades, CA

Carneisha Ramirez
“What makes my day is seeing the smiles on my students’ faces as soon as they see me pulling up… I just love them.” Carneisha played a critical role in helping students return to school following the California wildfires—bringing stability during a time of uncertainty.

Learn how Carneisha helped students return to school after the California wildfires

Every day, Zum drivers show up with dedication, heart, and a deep sense of responsibility. They don’t just transport students—they build trust, create routine, and help ensure that every child has access to education. They are amazing both on and off the bus, and they are the reason our system works.

To all of our drivers across the country: thank you. Your impact goes far beyond the road—you are essential to the communities you serve, and we are grateful for everything you do.

Santa Barbara, CA

Gina Contreras
“Special needs just have a special place in my heart. I’m sorry, it gets me emotional… I just love the kids.” Gina brings compassion and care to every ride, forming deep connections with the students she serves.

Learn more about Gina’s passion for her job

Lisa McDonough
“I thought, OK, I’ll just come back out of retirement for one school year… as it turns out, I realized I just love the kids, so I’m sticking with it.” What started as a short-term return became a renewed calling—proof of the powerful bond between drivers and students.

Learn more about Lisa, a new grandmother 

Today, take a moment to show your appreciation—thank your school bus driver.