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Blog Post

Enhancing the Zum platform as part of our 360-degree approach to student safety and well-being

New safety features include digitized daily safety checks, student information system integrations and last stop digital tags

At Zum, student safety is our top priority. Our platform is centered around a 360-degree approach to student safety and well-being, which takes into account the student’s experience before, during and after each and every ride.

This starts with radical transparency through Zum’s technology and apps — districts, operators and parents are able to track rides in a map view from start to finish, providing visibility into each student’s whereabouts based on RFID technology. The Zum app for drivers also provides a preview of all students on assigned routes and provides real-time route adjustments to account for absent students or traffic issues.

In addition to best-in-class driver certification, we provide drivers with ongoing training and a toolkit of safety resources developed in partnership with industry-leading safety experts. Our drivers are required to adhere to safety protocols, including procedures around secure seat belt buckling, designated pickup and dropoff locations and mobile device usage. Our platform also supports timely reporting and escalation of any student issues encountered during rides.

Early next year, we’ll be adding three new features to our platform:

  • Digitized daily safety checks: The Zum driver app will digitize the daily safety check, making it easier, faster, and safer to confirm each bus is in good condition before picking up a single child.
  • Student information system integrations: Zum’s technology supports student profile details, special instructions, and customized route details to allow for the safest experience for students, peace of mind for parents and districts, and the ability for drivers to verify pickups and dropoffs and provide the right support for students with special needs.
  • Last stop, last check: Zum will install digital tags throughout every vehicle that must be scanned as part of each driver’s process at the end of the day, to ensure that no students are left on the vehicle after its route concludes.

We are committed to continuously innovating to enhance safety and well-being for all students riding to and from school on Zum vehicles. To learn more about our comprehensive approach, visit our Trust & Safety page.